Contact Us
auDA's contact details are:
1300 732 929
03 8341 4112
info@auda.org.au
114 Cardigan Street, Carlton VIC 3053
PLEASE NOTE: auDA's role is to provide general information about .au domain name policy and industry regulation. We do not provide advice or assistance in relation to the registration or renewal of specific domain names. All such inquiries should be directed to an auDA Accredited Registrar.
General Enquiries and Feedback
If you would like to ask us a general question or send us your comments, please use the General Enquiry Form.
Making a Complaint
To help ensure your formal complaint is dealt with efficiently please select from the following two options:
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If you would like to lodge a formal complaint about a .au domain name, please click here.
Complaints regarding a domain name may include:
- If you think the registrant is not eligible to hold their domain name
- Breaches of the domain monetisation or misspellings policies
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If you would like to lodge a formal complaint regarding a registrar or reseller, please click here.
Complaints regarding a registrar or reseller may include:
- If you are having trouble retrieving your domain name password
- If a registrar or reseller has entered their own contact details for your domain name
- If you are having trouble transferring your domain name to another registrar
- Breaches of the .au Domain Name Supplier Code of Practice
